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Rideshare Insurance: The Coverage Gap Most New Drivers Miss
Your personal policy probably won't cover you while the app is on. Here's how coverage works in each 'period' and how to fill the gap.
Most personal auto policies exclude driving for pay. Rideshare apps provide insurance, but what they cover depends on what's happening in the app at the moment of a crash.
The four periods
| Period | What's happening | Typical coverage |
|---|---|---|
| 0 | App off | Your personal policy |
| 1 | App on, waiting | Limited liability from the app only; nothing for your own car |
| 2 | Driving to a pickup | App policy, usually $1 million liability |
| 3 | Rider in the car | Same as period 2 |
Period 1 is the gap. If you crash while waiting for a request, the app's coverage is thin and your personal insurer may deny the claim.
How to close it
- Add a rideshare endorsement to your personal policy. It often costs about $10 to $30 a month and covers period 1.
- Keep collision coverage on your own policy. App collision coverage in periods 2 and 3 usually only applies if you already carry it, and the deductible is high.
- Tell your insurer. Hiding rideshare driving can get a claim denied or your policy canceled.
Delivery drivers
Delivery apps usually offer less. Many cover liability only while you're actively on a delivery, and only after your own insurance. Ask your insurer about a delivery endorsement too.
What a rideshare endorsement usually adds
- Coverage while you're logged in and waiting (period 1)
- Sometimes, deductible gap coverage that pays the difference between your personal deductible and the app's higher deductible
- Peace of mind that your insurer knows about your driving
Not every insurer offers an endorsement in every state. If yours doesn't, ask about a standalone rideshare policy or shop for a new insurer.
After an accident
- Make sure everyone is safe and call 911 if anyone is hurt.
- Take photos of the vehicles, the scene and the other driver's license and insurance card.
- Screenshot the app showing your status at the time (offline, waiting, en route or on trip).
- Report the crash in the app and to your own insurer.
Frequently asked questions
Does my premium go up with an endorsement? Usually a little. It's far cheaper than paying for an uncovered accident.
Do employee drivers need this? No. If the company provides the vehicle, the company's commercial insurance covers it.
What about driving for delivery apps on a bike? Auto insurance doesn't apply, but check whether the app offers accident coverage.
Bottom line
Call your insurer before your first trip, add an endorsement, and keep collision coverage. It's the cheapest protection you'll buy for this work.
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